QUALIFICATIONS

Communications Skills:
I am experienced in communication, crisis management, counseling, mediation, reception, and customer relations. I have developed and hosted pre-implementation sessions, training classes, and post-training audits. I often work in situations in which I must take the employer and/or client's ideas and transform them into the finished product. In my current position, I most often work with clients without ever meeting them in person.

Computer Skills:
I am very comfortable with computers, having worked with them for 19 years. This has enabled me to become accustomed to unfamiliar software packages in a very short period of time. Several of my jobs involved teaching and technical support for various software packages. I have listed only the most relevant software packages and programming languages below.

HTML, DHTML, JavaScript, VBScript, Active Server Pages (ASP), VB.NET, ASP.NET, ColdFusion, Perl, CGI Scripting, XML, ADO/ODBC connections, Microsoft Windows (3.x, 95, 98, 2000, Me, NT, NT Terminal Server Edition, XP), Microsoft web servers (IIS and Personal Web Server), Microsoft SQL Server, Microsoft Office (Word, Excel, Access, PowerPoint, Outlook, Outlook Express), Visual InterDev 6.0, Visual Studio .NET, Allaire HomeSite, Dreamweaver, XML Writer, Microsoft FrontPage, Adobe Acrobat, Adobe PhotoShop, Paint Shop Pro, Crystal Reports, Internet Explorer, Netscape, Real Server (for streaming audio/video), CoolEdit (for audio file editing), WinZip, Citrix Metaframe, Timbuktu, PC Anywhere, WordPerfect, Lotus 1-2-3, Greentree Employment System, various history and genealogy programs, various graphic and charting programs (including GlobFX and Compsys Australia's IntrChart), various email systems, various scanning programs (including WordScan and Epson SmartPanel), various relational database applications, various FTP programs (including Cute FTP and Winsock).

Office Skills:
I type 70-80 words per minute and also have experience using a wide range of office machines and devices, including complex phone systems and various scanning devices.

Research Skills:
I am very comfortable with researching over the Internet and in various research facilities. Between my research projects and genealogical work, I am very familiar with archives and working with the proper people to find the necessary information. As a legal intern, I spent quite a bit of time researching in legal libraries. In my current position, Internet research is an integral aspect of my job.

Teaching Skills:
I have taught classes all over the country and developed the curriculum used in these classes. I currently provide remote training of custom applications to my clients and provide informal training sessions to my colleagues.

Writing Skills:
I was the editor-in-chief my high school's award-winning newspaper and have written pieces for various newspapers and literary magazines. At Greentree, I wrote two books and collaborated on several others. I have designed and written all of the components of various web sites. In my current position, I write nearly all of the proposals for my projects and all the requisite documentation for these custom applications. Besides more serious compositions, I enjoy writing poetry, music, and short stories.