RESUME

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KATHLEEN M. FISHER
25 Old Lancaster Road Apartment A-5 Bala Cynwyd, PA 19004 kathy@kathichelle.com
OBJECTIVE:
To use my extensive programming experience along with my considerable project management and communication skills to build Internet and Intranet sites.
EMPLOYMENT HISTORY:
Cambria Corporation, Ardmore, PA
Manager, Web Applications Programmer/Analyst	November 2000 - present
Manage the Ardmore, PA office, assign projects to staff members, act as intermediary between my field office and the president of Cambria in Palo Alto, CA Set up and oversee sales meetings, write sales proposals (hourly or fixed-price projects), generate sales Conduct pre-implementation meetings, write action plans for implementing a project Function as project manager for my projects and others Work closely with clients and designers to achieve their vision Assist co-workers in troubleshooting their projects Conduct post-implementation meetings Set up hosting for customers on Microsoft 2000 servers with IIS, Microsoft SQL Server database, WebTrends Log Analyzer Maintain office computers and servers, troubleshoot hardware problems with CA technical support
Greentree Systems, Inc., Lansdowne, PA
Webmaster/Implementation Specialist	August 1999 - October 2000
Created all aspects of public Internet site and corporate Intranet site Interviewed clients to determine system requirements Modified the Access-based custom software to the customer's requirements, created custom Access reports for their system Customized Applicant Self-Entry web forms to customer's requirements Headed up sessions with trainers to ensure customized training agendas for each client Visited sites to oversee installation and training Performed post-training audits to guarantee the continued efficient use of the software Answered technical support calls from existing customers Assisted writing of training documentation, created technical support documentation Created and taught seminars at annual User Group Meetings Solved computer problems in our Philadelphia office Interviewed and recruited Philadelphia office staff
Regional Trainer/Technical Writer	July 1996 - August 1999
Trained customers in a classroom setting and sometimes remotely Installed software, provided consultation and on-site technical support Worked with the client's contact person to schedule training specifics Provided pre-implementation assistance to new customers Assisted in training new internal employees Developed training materials for internal and external clients Wrote and edited documentation Collaborated with other trainers to solidify the strategic training requirements Solved computer problems in our Philadelphia office Tested client programs for quality assurance Provided input for customer newsletters Assisted in planning and implementation of East Coast User Group meetings Organized East Coast Public Training sessions
Educational Testing Service (through Manpower, International), Princeton, NJ
Human Resources-Central Liaison	January 1996 - June 1996
Answered questions on every area of Human Resources Conducted Benefits and New Hire sign-ups Assisted in preparations for the annual Long Service dinner/luncheon and company-wide Take Our Daughters to Work Day Served as the main technology person for the department Designed surveys, registration forms, MS Access databases and reports Prepared various HR communications and guides to post on the Intranet Managed projects for entire department Represented the department on various teams/committees Trained department staff in Microsoft Office applications
Human Resources Assistant for Staffing	May 1995 - December 1995
Scanned resumes and processed them through the Greentree applicant tracking software Acknowledged resume receipt and tracked applicants through the recruitment process Created and modified reports in MS Access Tracked recruitment expenditures Posted positions to Intranet and Internet web sites as well as various departments and community web sites Conducted new hire orientation sessions for Staffing Scheduled interviews Set up travel arrangements for both the recruiters and the prospective employees Supervised test sessions for candidates on testing software Trained department staff in Microsoft Office applications
EDUCATION:
Messiah College, Grantham, Pennsylvania Bachelor of Arts in History, Political Science Minor Graduated Cum Laude Cedar Ridge High School, Old Bridge, New Jersey High School Diploma Graduated in the top 10% of my class National Honors Society, Spanish Honors Society, National Merit Commended Scholar, Edward J. Bloustein Distinguished Scholar. Westlake Internet Training, Washington, DC
Beginning HTML: Introduction to Web Publishing Intermediate HTML: Columns, Frames, Enhanced Layout Advanced HTML: Introduction to CGI Scripting and JavaScript Introduction to JavaScript for New Programmers Introduction to Dynamic HTML: Cascading Style Sheets Advanced JavaScript: Dynamic HTML	Advanced JavaScript: E-commerce Applications Introduction to Microsoft Active Server Pages for New Programmers Advanced Microsoft Active Server Pages Introduction to Cold Fusion for Programmers Advanced Cold Fusion Introduction to XML
QUALIFICATIONS:
See my qualifications for a listing of my knowledge, skills, and abilities.
PROJECT EXAMPLES:
See my portfolio for examples of my work.
REFERENCES:
Available upon request.